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Diffstat (limited to 'ticket.c')
-rw-r--r--ticket.c383
1 files changed, 192 insertions, 191 deletions
diff --git a/ticket.c b/ticket.c
index a239fa7..2e6384a 100644
--- a/ticket.c
+++ b/ticket.c
@@ -5,6 +5,8 @@
typedef struct rtclient_ticket rtclient_ticket;
typedef struct rtclient_ticket_history_attachment rtclient_ticket_history_attachment;
typedef struct rtclient_ticket_history_list rtclient_ticket_history_list;
+typedef struct rtclient_ticket_history_attachment rtclient_ticket_history_attachment;
+typedef struct rtclient_ticket_history_attachment_list rtclient_ticket_history_attachment_list;
void rtclient_ticket_new(const char *queue
, const char *requestor
@@ -78,7 +80,7 @@ static size_t history_handler(void *contents, size_t size, size_t nmemb
ticket_history->ticket = 0;
ticket_history->time_taken = 0;
ticket_history->type = RTCLIENT_TICKET_HISTORY_TYPE_NONE;
- ticket_history->field = RTCLIENT_TICKET_HISTORY_FIELD_NONE;
+ ticket_history->field = NULL;
ticket_history->old_value = NULL;
ticket_history->new_value = NULL;
ticket_history->data = NULL;
@@ -90,7 +92,10 @@ static size_t history_handler(void *contents, size_t size, size_t nmemb
ticket_history->content = NULL;
ticket_history->creator = NULL;
ticket_history->created = NULL;
- ticket_history->attachments = NULL;
+ ticket_history->attachments
+ = malloc
+ (sizeof(rtclient_ticket_history_attachment_list));
+ ticket_history->attachments->length = 0;
}
} else {
free(*listptr);
@@ -115,204 +120,201 @@ static size_t history_l_handler(void *contents, size_t size, size_t nmemb
char response[realsize + 1];
memcpy(response, contents, realsize);
response[realsize] = '\0';
- char histories[strlen(response) + 1];
- strcpy(histories, response);
rtclient_ticket_history_list **listptr
= (rtclient_ticket_history_list **)writedata;
+ rtclient_ticket_history_list *list = *listptr;
char *linesaveptr = NULL;
char *line = strtok_r(response, "\n", &linesaveptr);
if (strstr(line, "200 Ok")) {
- line = strtok_r(NULL, "\n", &linesaveptr);
- char *hashsaveptr = NULL;
- char *hash = strtok_r(line, " ", &hashsaveptr);
- hash = strtok_r(NULL, " ", &hashsaveptr);
- char *length = strtok(hash, "/");
- (*listptr)->length = atoi(length);
- rtclient_ticket_history_list *ptr = realloc(*listptr
- , sizeof(*listptr)
- + (*listptr)->length
- * sizeof(struct rtclient_ticket_history));
- *listptr = ptr;
- rtclient_ticket_history_list *list = *listptr;
-
- char *historysaveptr = NULL;
- char *history = strtok_r(histories, "#", &historysaveptr);
- history = strtok_r(NULL, "#", &historysaveptr);
- char *linesaveptr = NULL, *line = NULL;
char *tokensaveptr = NULL, *token = NULL;
for (size_t i = 0; i < list->length; i++) {
- list->histories[i]
- = malloc(sizeof(struct rtclient_ticket_history));
struct rtclient_ticket_history *ticket_history
= list->histories[i];
- line = strtok_r(history, "\n", &linesaveptr);
+ strtok_r(NULL, "\n", &linesaveptr);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ ticket_history->ticket = atoi(++token);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ ticket_history->time_taken = atoi(++token);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ if (!strcmp(++token, "AddLink"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_ADD_LINK;
+ else if (!strcmp(token, "AddMember"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_ADD_MEMBER;
+ else if (!strcmp(token, "AddMembership"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_ADD_MEMBERSHIP;
+ else if (!strcmp(token, "AddReminder"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_ADD_REMINDER;
+ else if (!strcmp(token, "AddWatcher"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_ADD_WATCHER;
+ else if (!strcmp(token, "Comment"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_COMMENT;
+ else if (!strcmp(token, "CommentEmailRecord"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_COMMENT_EMAIL_RECORD;
+ else if (!strcmp(token, "Correspond"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_CORRESPOND;
+ else if (!strcmp(token, "Create"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_CREATE;
+ else if (!strcmp(token, "DelWatcher"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_DEL_WATCHER;
+ else if (!strcmp(token, "Disabled"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_DISABLED;
+ else if (!strcmp(token, "EmailRecord"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD;
+ else if (!strcmp(token, "ResolveReminder"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_RESOLVE_REMINDER;
+ else if (!strcmp(token, "Set"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_SET;
+ else if (!strcmp(token, "SetWatcher"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER;
+ else if (!strcmp(token, "Status"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_STATUS;
+ else if (!strcmp(token, "SystemError"))
+ ticket_history->type
+ = RTCLIENT_TICKET_HISTORY_TYPE_SYSTEM_ERROR;
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ if (token && strcmp(token, "")) {
+ ticket_history->field = malloc(strlen(token));
+ strcpy(ticket_history->field, ++token);
+ }
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ if (token && strcmp(token, "")) {
+ ticket_history->old_value = malloc(strlen(token));
+ strcpy(ticket_history->old_value, ++token);
+ }
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ if (token && strcmp(token, "")) {
+ ticket_history->new_value = malloc(strlen(token));
+ strcpy(ticket_history->new_value, ++token);
+ }
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ if (token && strcmp(token, "")) {
+ ticket_history->data = malloc(strlen(token));
+ strcpy(ticket_history->data, ++token);
+ }
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ ticket_history->description = malloc(strlen(token));
+ strcpy(ticket_history->description, ++token);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ ticket_history->content = malloc(strlen(token));
+ strcpy(ticket_history->content, ++token);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+ while (strncmp(line, "Creator", 7)) {
+ char *ptr = realloc(ticket_history->content
+ , strlen(ticket_history->content)
+ + strlen(line) + 2);
+ ticket_history->content = ptr;
+ sprintf(ticket_history->content, "%s\n%s"
+ , ticket_history->content, line);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+ }
+
+ strtok_r(line, ":", &tokensaveptr);
+ token = strtok_r(NULL, ":", &tokensaveptr);
+ ticket_history->creator = malloc(strlen(token));
+ strcpy(ticket_history->creator, ++token);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+
+ strtok_r(line, ": -", &tokensaveptr);
+ ticket_history->created = malloc(sizeof(struct tm));
+ ticket_history->created->tm_wday = 0;
+ ticket_history->created->tm_yday = 0;
+ ticket_history->created->tm_isdst = -1;
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_year = atoi(token) - 1900;
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_mon = atoi(token) - 1;
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_mday = atoi(token);
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_hour = atoi(token);
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_min = atoi(token);
+ token = strtok_r(NULL, ": -", &tokensaveptr);
+ ticket_history->created->tm_sec = atoi(token);
line = strtok_r(NULL, "\n", &linesaveptr);
- do {
- token = strtok_r(line, ":", &tokensaveptr);
- if (!strcmp(token, "id")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->id = atoi(++token);
- } else if (!strcmp(token, "Ticket")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->ticket = atoi(++token);
- } else if (!strcmp(token, "TimeTaken")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->time_taken = atoi(++token);
- } else if (!strcmp(token, "Type")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- if (!strcmp(++token, "Create"))
- ticket_history->type
- = RTCLIENT_TICKET_HISTORY_TYPE_CREATE;
- else if (!strcmp(token, "EmailRecord"))
- ticket_history->type
- = RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD;
- else if (!strcmp(token, "Set"))
- ticket_history->type
- = RTCLIENT_TICKET_HISTORY_TYPE_SET;
- else if (!strcmp(token, "SetWatcher"))
- ticket_history->type
- = RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER;
- else if (!strcmp(token, "Status"))
- ticket_history->type
- = RTCLIENT_TICKET_HISTORY_TYPE_STATUS;
- } else if (!strcmp(token, "Field")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- if (!strcmp(++token, "Priority"))
- ticket_history->field
- = RTCLIENT_TICKET_HISTORY_FIELD_PRIORITY;
- else if (!strcmp(token, "Status"))
- ticket_history->field
- = RTCLIENT_TICKET_HISTORY_FIELD_STATUS;
- else if (!strcmp(token, "Owner"))
- ticket_history->field
- = RTCLIENT_TICKET_HISTORY_FIELD_OWNER;
- } else if (!strcmp(token, "OldValue")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- if (token && strcmp(token, "")) {
- ticket_history->old_value
- = malloc(strlen(token));
- strcpy(ticket_history->old_value
- , ++token);
- }
- } else if (!strcmp(token, "NewValue")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- if (token && strcmp(token, "")) {
- ticket_history->new_value
- = malloc(strlen(token));
- strcpy(ticket_history->new_value
- , ++token);
- }
- } else if (!strcmp(token, "Data")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- if (token && strcmp(token, "")) {
- ticket_history->data
- = malloc(strlen(token));
- strcpy(ticket_history->data
- , ++token);
- }
- } else if (!strcmp(token, "Description")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->description
- = malloc(strlen(token));
- strcpy(ticket_history->description
- , ++token);
- } else if (!strcmp(token, "Content")) {
- if (ticket_history->type
- == RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD) {
- ticket_history->content = NULL;
- break;
- }
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->content
- = malloc(strlen(token));
- strcpy(ticket_history->content, ++token);
- /*
- while ((history = strtok_r(NULL, "#"
- , &historysaveptr))) {
- list->length--;
- char *ptr = realloc(ticket_history
- ->content
- , strlen
- (ticket_history
- ->content)
- + strlen(history)
- + 2);
- ticket_history->content = ptr;
- sprintf(ticket_history->content
- , "%s#%s"
- , ticket_history
- ->content
- , history);
- }
- */
- while ((line = strtok_r(NULL, "\n"
- , &linesaveptr))) {
- if (!strncmp(line, "Creator", 7)) {
- ticket_history->creator
- = malloc(strlen(line)
- - 8);
- line += 9;
- strcpy(ticket_history->creator
- , line);
- break;
- }
- char *ptr = realloc(ticket_history
- ->content
- , strlen
- (ticket_history
- ->content)
- + strlen(line)
- + 2);
- ticket_history->content = ptr;
- sprintf(ticket_history->content
- , "%s\n%s"
- , ticket_history
- ->content
- , line);
- }
- } else if (!strcmp(token, "Creator")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->creator
- = malloc(strlen(token));
- strcpy(ticket_history->creator, ++token);
- } else if (!strcmp(token, "Created")) {
- ticket_history->created
- = malloc(sizeof(struct tm));
- ticket_history->created->tm_isdst = -1;
- token = strtok_r(NULL, ":", &tokensaveptr);
- char *tmsaveptr = NULL;
- char *tm = strtok_r(token, " "
- , &tmsaveptr);
- char *datesaveptr = NULL;
- char *date = strtok_r(tm, "-"
- , &datesaveptr);
- ticket_history->created->tm_year
- = atoi(date) - 1900;
- date = strtok_r(NULL, "-", &datesaveptr);
- ticket_history->created->tm_mon
- = atoi(date) - 1;
- date = strtok_r(NULL, "-", &datesaveptr);
- ticket_history->created->tm_mday
- = atoi(date);
- tm = strtok_r(NULL, " ", &tmsaveptr);
- ticket_history->created->tm_hour
- = atoi(tm);
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->created->tm_min
- = atoi(token);
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->created->tm_sec
- = atoi(token);
- } else if (!strcmp(token, "Attachments")) {
- token = strtok_r(NULL, ":", &tokensaveptr);
- ticket_history->attachments = NULL;
- break;
+
+ line = strtok_r(NULL, "\n", &linesaveptr);
+ token = strtok_r(line, ": ()", &tokensaveptr);
+ if (!token)
+ break;
+
+ size_t i = 0;
+ while (strcmp(line, "--")) {
+ i = ticket_history->attachments->length++;
+ ticket_history->attachments->attachments[i]
+ = malloc
+ (sizeof
+ (rtclient_ticket_history_attachment));
+ rtclient_ticket_history_attachment *attachment
+ = ticket_history->attachments
+ ->attachments[i];
+
+ attachment->id = atoi(token);
+ token = strtok_r(NULL, ": ()", &tokensaveptr);
+
+ if (!strcmp(token, "untitled"))
+ attachment->file_name = NULL;
+ else {
+ attachment->file_name
+ = malloc(strlen(token) + 1);
+ strcpy(attachment->file_name, token);
}
- } while ((line = strtok_r(NULL, "\n", &linesaveptr)));
+ token = strtok_r(NULL, ": ()", &tokensaveptr);
+
+ size_t length = strlen(token);
+ char size[length];
+ strncpy(size, token, length - 1);
+ attachment->size = atoi(size);
- history = strtok_r(NULL, "#", &historysaveptr);
+ line = strtok_r(NULL, "\n", &linesaveptr);
+ token = strtok_r(line, ": ()", &tokensaveptr);
+ }
}
} else {
free(*listptr);
@@ -335,18 +337,17 @@ void rtclient_ticket_history(rtclient_ticket_history_list **listptr
{
*listptr = malloc(sizeof(rtclient_ticket_history_list));
(*listptr)->length = 0;
+ request(history_handler, (void *)listptr, NULL, "%s%u%s"
+ , "REST/1.0/ticket/", id, "/history");
if (long_format)
request(history_l_handler, (void *)listptr, NULL, "%s%u%s"
, "REST/1.0/ticket/", id, "/history?format=l");
- else
- request(history_handler, (void *)listptr, NULL, "%s%u%s"
- , "REST/1.0/ticket/", id, "/history");
}
void rtclient_ticket_history_free(struct rtclient_ticket_history *history)
{
- if (history->attachments) {
- for(size_t i = 0; i < history->attachments->length; i++) {
+ if (history->attachments->length) {
+ for (size_t i = 0; i < history->attachments->length; i++) {
rtclient_ticket_history_attachment *attachment
= history->attachments->attachments[i];
if (attachment->file_name)