diff options
author | ꦌ ꦫꦶ ꦏ꧀ꦦꦿ ꦧ ꦮ ꦑ ꦩ ꦭ꧀ <erik@darapsa.co.id> | 2019-09-30 17:20:12 +0800 |
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committer | ꦌ ꦫꦶ ꦏ꧀ꦦꦿ ꦧ ꦮ ꦑ ꦩ ꦭ꧀ <erik@darapsa.co.id> | 2019-09-30 17:20:12 +0800 |
commit | ad1be67d05d65664c22099ada17351a78e1fd27b (patch) | |
tree | 617ccf3afbcc48305e4cb6ea9e3c83e8d57dc4cf | |
parent | 0588263c5283c85cd4751c2251f3eb7881d7f87f (diff) |
Ticket history handler
-rw-r--r-- | rtclient/ticket.h | 34 | ||||
-rw-r--r-- | ticket.c | 204 |
2 files changed, 223 insertions, 15 deletions
diff --git a/rtclient/ticket.h b/rtclient/ticket.h index 5ff5c2f..6ed4b67 100644 --- a/rtclient/ticket.h +++ b/rtclient/ticket.h @@ -7,15 +7,16 @@ struct rtclient_ticket { }; enum rtclient_ticket_history_type { - RTCLIENT_TICKET_HISTORY_TYPE_CREATE - , RTCLIENT_TICKET_HISTORY_TYPE_EMAILRECORD + RTCLIENT_TICKET_HISTORY_TYPE_CREATE = 0 + , RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD , RTCLIENT_TICKET_HISTORY_TYPE_SET - , RTCLIENT_TICKET_HISTORY_TYPE_SETWATCHER + , RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER , RTCLIENT_TICKET_HISTORY_TYPE_STATUS + , RTCLIENT_TICKET_HISTORY_TYPE_UNKNOWN }; enum rtclient_ticket_history_field { - RTCLIENT_TICKET_HISTORY_FIELD_NONE + RTCLIENT_TICKET_HISTORY_FIELD_NONE = 0 , RTCLIENT_TICKET_HISTORY_FIELD_PRIORITY , RTCLIENT_TICKET_HISTORY_FIELD_STATUS , RTCLIENT_TICKET_HISTORY_FIELD_OWNER @@ -27,14 +28,22 @@ struct rtclient_ticket_history { unsigned int time_taken; enum rtclient_ticket_history_type type; enum rtclient_ticket_history_field field; - const char *old_value; - const char *new_value; - const char *data; - const char *description; - const char *content; - const char *creator; + char *old_value; + char *new_value; + char *data; + char *description; + char *content; + char *creator; struct tm *created; - const char *attachments; + struct { + size_t length; + const char *attachments[]; + }; +}; + +struct rtclient_ticket_history_list { + size_t length; + struct rtclient_ticket_history *histories[]; }; #ifdef __cplusplus @@ -55,7 +64,8 @@ extern "C" { , const char *starts , const char *due , const char *text); - void rtclient_ticket_history(unsigned int id); + void rtclient_ticket_history(struct rtclient_ticket_history_list **listptr + , unsigned int id); #ifdef __cplusplus } @@ -3,6 +3,7 @@ #include "rtclient/ticket.h" typedef struct rtclient_ticket rtclient_ticket; +typedef struct rtclient_ticket_history_list rtclient_ticket_history_list; void rtclient_ticket_new(const char *queue , const char *requestor @@ -38,8 +39,205 @@ void rtclient_ticket_new(const char *queue }, 28); } -void rtclient_ticket_history(unsigned int id) +static size_t history_handler(void *contents, size_t size, size_t nmemb + , void *writedata) { - request(NULL, NULL, NULL, "%s%u%s", "REST/1.0/ticket/", id - , "/history?format=l"); + size_t realsize = size * nmemb; + char response[realsize + 1]; + memcpy(response, contents, realsize); + response[realsize] = '\0'; + char histories[strlen(response) + 1]; + strcpy(histories, response); + rtclient_ticket_history_list **listptr + = (rtclient_ticket_history_list **)writedata; + + char *linesaveptr = NULL; + char *line = strtok_r(response, "\n", &linesaveptr); + if (strstr(line, "200 Ok")) { + line = strtok_r(NULL, "\n", &linesaveptr); + char *hashsaveptr = NULL; + char *hash = strtok_r(line, " ", &hashsaveptr); + hash = strtok_r(NULL, " ", &hashsaveptr); + char *length = strtok(hash, "/"); + (*listptr)->length = atoi(length); + + rtclient_ticket_history_list *ptr = realloc(*listptr + , sizeof(*listptr) + + (*listptr)->length + * sizeof(struct rtclient_ticket_history)); + *listptr = ptr; + rtclient_ticket_history_list *list = *listptr; + + char *historysaveptr = NULL; + char *history = strtok_r(histories, "#", &historysaveptr); + history = strtok_r(NULL, "#", &historysaveptr); + char *linesaveptr = NULL, *line = NULL; + char *tokensaveptr = NULL, *token = NULL; + for (size_t i = 0; i < list->length; i++) { + list->histories[i] + = malloc(sizeof(struct rtclient_ticket_history)); + struct rtclient_ticket_history *ticket_history + = list->histories[i]; + line = strtok_r(history, "\n", &linesaveptr); + line = strtok_r(NULL, "\n", &linesaveptr); + do { + token = strtok_r(line, ":", &tokensaveptr); + if (!strcmp(token, "id")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->id = atoi(++token); +#ifdef DEBUG + printf("ID: %u\n", ticket_history->id); +#endif + } else if (!strcmp(token, "Ticket")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->ticket = atoi(++token); +#ifdef DEBUG + printf("Ticket: %u\n", ticket_history->ticket); +#endif + } else if (!strcmp(token, "TimeTaken")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->time_taken = atoi(++token); +#ifdef DEBUG + printf("Time Taken: %u\n", ticket_history->time_taken); +#endif + } else if (!strcmp(token, "Type")) { + token = strtok_r(NULL, ":", &tokensaveptr); + if (!strcmp(++token, "Create")) + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_CREATE; + else if (!strcmp(token, "EmailRecord")) + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD; + else if (!strcmp(token, "Set")) + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_SET; + else if (!strcmp(token, "SetWatcher")) + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER; + else if (!strcmp(token, "Status")) + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_STATUS; + else + ticket_history->type + = RTCLIENT_TICKET_HISTORY_TYPE_UNKNOWN; +#ifdef DEBUG + printf("Type: %u\n", ticket_history->type); +#endif + } else if (!strcmp(token, "Field")) { + token = strtok_r(NULL, ":", &tokensaveptr); + if (!strcmp(++token, "Priority")) + ticket_history->field + = RTCLIENT_TICKET_HISTORY_FIELD_PRIORITY; + else if (!strcmp(token, "Status")) + ticket_history->field + = RTCLIENT_TICKET_HISTORY_FIELD_STATUS; + else if (!strcmp(token, "Owner")) + ticket_history->field + = RTCLIENT_TICKET_HISTORY_FIELD_OWNER; + else + ticket_history->field + = RTCLIENT_TICKET_HISTORY_FIELD_NONE; +#ifdef DEBUG + printf("Field: %u\n", ticket_history->field); +#endif + } else if (!strcmp(token, "OldValue")) { + token = strtok_r(NULL, ":", &tokensaveptr); + if (token && strcmp(token, "")) { + ticket_history->old_value + = malloc(strlen(token)); + strcpy(ticket_history->old_value + , ++token); +#ifdef DEBUG + printf("Old Value: %s\n", ticket_history->old_value); +#endif + } + } else if (!strcmp(token, "NewValue")) { + token = strtok_r(NULL, ":", &tokensaveptr); + if (token && strcmp(token, "")) { + ticket_history->new_value + = malloc(strlen(token)); + strcpy(ticket_history->new_value + , ++token); +#ifdef DEBUG + printf("New Value: %s\n", ticket_history->new_value); +#endif + } + } else if (!strcmp(token, "Data")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->data + = malloc(strlen(token)); + strcpy(ticket_history->data, ++token); +#ifdef DEBUG + printf("Data: %s\n", ticket_history->data); +#endif + } else if (!strcmp(token, "Description")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->description + = malloc(strlen(token)); + strcpy(ticket_history->description + , ++token); +#ifdef DEBUG + printf("Description: %s\n", ticket_history->description); +#endif + } else if (!strcmp(token, "Content")) { + token = strtok_r(NULL, ":", &tokensaveptr); +#ifdef DEBUG + printf("Content Token: %s\n", token); +#endif + /* + ticket_history->content + = malloc(strlen(token)); + strcpy(ticket_history->content, ++token); + */ + } else if (!strcmp(token, "Creator")) { + token = strtok_r(NULL, ":", &tokensaveptr); + ticket_history->creator + = malloc(strlen(token)); + strcpy(ticket_history->creator, ++token); +#ifdef DEBUG + printf("Creator: %s\n", ticket_history->creator); +#endif + } else if (!strcmp(token, "Created")) { + token = strtok_r(NULL, ":", &tokensaveptr); +#ifdef DEBUG + printf("Created Token: %s\n", token); +#endif + /* + ticket_history->created + = malloc(sizeof(struct tm)); + */ + } else if (!strcmp(token, "Attachments")) { + token = strtok_r(NULL, ":", &tokensaveptr); +#ifdef DEBUG + printf("Attachments: %s\n", token); +#endif + break; + } + } while ((line = strtok_r(NULL, "\n", &linesaveptr))); + + history = strtok_r(NULL, "#", &historysaveptr); + } + } else { + free(*listptr); + *listptr = NULL; +#ifdef DEBUG +#ifdef ANDROID + __android_log_print(ANDROID_LOG_INFO, "librtclient" + , "%s response status:\n%s", __func__, line); +#else + printf("%s response status:\n%s\n", __func__, line); +#endif // ANDROID +#endif // DEBUG + } + + return realsize; +} + +void rtclient_ticket_history(rtclient_ticket_history_list **listptr + , unsigned int id) +{ + *listptr = malloc(sizeof(rtclient_ticket_history_list)); + (*listptr)->length = 0; + request(history_handler, (void *)listptr, NULL, "%s%u%s" + , "REST/1.0/ticket/", id, "/history?format=l"); } |