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#ifndef RTCLIENT_TICKET_H
#define RTCLIENT_TICKET_H
#include <stdbool.h>
struct rtclient_ticket {
unsigned int id;
char *subject;
};
enum rtclient_ticket_history_type {
RTCLIENT_TICKET_HISTORY_TYPE_NONE = 0,
RTCLIENT_TICKET_HISTORY_TYPE_ADD_LINK,
RTCLIENT_TICKET_HISTORY_TYPE_ADD_MEMBER,
RTCLIENT_TICKET_HISTORY_TYPE_ADD_MEMBERSHIP,
RTCLIENT_TICKET_HISTORY_TYPE_ADD_REMINDER,
RTCLIENT_TICKET_HISTORY_TYPE_ADD_WATCHER,
RTCLIENT_TICKET_HISTORY_TYPE_COMMENT,
RTCLIENT_TICKET_HISTORY_TYPE_COMMENT_EMAIL_RECORD,
RTCLIENT_TICKET_HISTORY_TYPE_CORRESPOND,
RTCLIENT_TICKET_HISTORY_TYPE_CREATE,
RTCLIENT_TICKET_HISTORY_TYPE_DEL_WATCHER,
RTCLIENT_TICKET_HISTORY_TYPE_DISABLED,
RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD,
RTCLIENT_TICKET_HISTORY_TYPE_RESOLVE_REMINDER,
RTCLIENT_TICKET_HISTORY_TYPE_SET,
RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER,
RTCLIENT_TICKET_HISTORY_TYPE_STATUS,
RTCLIENT_TICKET_HISTORY_TYPE_SYSTEM_ERROR
};
struct rtclient_ticket_history_attachment {
unsigned int id;
char *file_name;
size_t size;
};
struct rtclient_ticket_history_attachment_list {
size_t length;
struct rtclient_ticket_history_attachment *attachments[];
};
struct rtclient_ticket_history {
unsigned int id;
unsigned int ticket;
unsigned int time_taken;
enum rtclient_ticket_history_type type;
char *field;
char *old_value;
char *new_value;
char *data;
char *description;
char *content;
char *creator;
struct tm *created;
struct rtclient_ticket_history_attachment_list *attachments;
};
struct rtclient_ticket_history_list {
size_t length;
struct rtclient_ticket_history *histories[];
};
#ifdef __cplusplus
extern "C" {
#endif
void rtclient_ticket_new(const char *queue,
const char *requestor,
const char *subject,
const char *cc,
const char *admin_cc,
const char *owner,
const char *status,
const char *priority,
const char *initial_priority,
const char *final_priority,
const char *time_estimated,
const char *starts,
const char *due,
const char *text);
void rtclient_ticket_history(struct rtclient_ticket_history_list **listptr
, unsigned int id, bool long_format);
void rtclient_ticket_history_free
(struct rtclient_ticket_history *history);
void rtclient_ticket_history_list_free
(struct rtclient_ticket_history_list *list);
#ifdef __cplusplus
}
#endif
#endif
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