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#ifndef RTCLIENT_TICKET_H
#define RTCLIENT_TICKET_H
struct rtclient_ticket {
unsigned int id;
char *subject;
};
enum rtclient_ticket_format {
RTCLIENT_TICKET_FORMAT_S = 0
, RTCLIENT_TICKET_FORMAT_I
, RTCLIENT_TICKET_FORMAT_L
};
enum rtclient_ticket_history_type {
RTCLIENT_TICKET_HISTORY_TYPE_UNKNOWN = 0
, RTCLIENT_TICKET_HISTORY_TYPE_CREATE
, RTCLIENT_TICKET_HISTORY_TYPE_EMAIL_RECORD
, RTCLIENT_TICKET_HISTORY_TYPE_SET
, RTCLIENT_TICKET_HISTORY_TYPE_SET_WATCHER
, RTCLIENT_TICKET_HISTORY_TYPE_STATUS
};
enum rtclient_ticket_history_field {
RTCLIENT_TICKET_HISTORY_FIELD_NONE = 0
, RTCLIENT_TICKET_HISTORY_FIELD_PRIORITY
, RTCLIENT_TICKET_HISTORY_FIELD_STATUS
, RTCLIENT_TICKET_HISTORY_FIELD_OWNER
};
struct rtclient_ticket_history_attachment {
unsigned int id;
char *file_name;
size_t size;
};
struct rtclient_ticket_history {
unsigned int id;
unsigned int ticket;
unsigned int time_taken;
enum rtclient_ticket_history_type type;
enum rtclient_ticket_history_field field;
char *old_value;
char *new_value;
char *data;
char *description;
char *content;
char *creator;
struct tm *created;
struct {
size_t length;
struct rtclient_ticket_history_attachment *attachments[];
} *attachments;
};
struct rtclient_ticket_history_list {
size_t length;
struct rtclient_ticket_history *histories[];
};
#ifdef __cplusplus
extern "C" {
#endif
void rtclient_ticket_new(const char *queue
, const char *requestor
, const char *subject
, const char *cc
, const char *admin_cc
, const char *owner
, const char *status
, const char *priority
, const char *initial_priority
, const char *final_priority
, const char *time_estimated
, const char *starts
, const char *due
, const char *text);
void rtclient_ticket_history(struct rtclient_ticket_history_list **listptr
, unsigned int id
, enum rtclient_ticket_format result_format);
void rtclient_ticket_history_free
(struct rtclient_ticket_history *history);
void rtclient_ticket_history_list_free
(struct rtclient_ticket_history_list *list);
#ifdef __cplusplus
}
#endif
#endif // RTCLIENT_TICKET_H
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