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#ifndef RTCLIENT_TICKET_H
#define RTCLIENT_TICKET_H
struct rtclient_ticket {
unsigned int id;
char *subject;
};
struct rtclient_ticket_list {
size_t length;
struct rtclient_ticket *tickets[];
};
enum rtclient_ticket_history_type {
RTCLIENT_TICKET_HISTORY_TYPE_CREATE
, RTCLIENT_TICKET_HISTORY_TYPE_EMAILRECORD
, RTCLIENT_TICKET_HISTORY_TYPE_SET
, RTCLIENT_TICKET_HISTORY_TYPE_SETWATCHER
, RTCLIENT_TICKET_HISTORY_TYPE_STATUS
};
enum rtclient_ticket_history_field {
RTCLIENT_TICKET_HISTORY_FIELD_NONE
, RTCLIENT_TICKET_HISTORY_FIELD_PRIORITY
, RTCLIENT_TICKET_HISTORY_FIELD_STATUS
, RTCLIENT_TICKET_HISTORY_FIELD_OWNER
};
struct rtclient_ticket_history {
unsigned int id;
unsigned int ticket;
unsigned int time_taken;
enum rtclient_ticket_history_type type;
enum rtclient_ticket_history_field field;
const char *old_value;
const char *new_value;
const char *data;
const char *description;
const char *content;
const char *creator;
struct tm *created;
const char *attachments;
};
#ifdef __cplusplus
extern "C" {
#endif
void rtclient_ticket_new(const char *queue
, const char *requestor
, const char *subject
, const char *cc
, const char *admincc
, const char *owner
, const char *status
, const char *priority
, const char *initialpriority
, const char *finalpriority
, const char *timeestimated
, const char *starts
, const char *due
, const char *text);
void rtclient_ticket_search(struct rtclient_ticket_list **listptr
, const char *query);
void rtclient_ticket_history(unsigned int id);
void rtclient_ticket_freelist(struct rtclient_ticket_list *list);
#ifdef __cplusplus
}
#endif
#endif // RTCLIENT_TICKET_H
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